Soft Heel Cushion

Units of Measurement: Each
SKU: 12603-VARIOUS Category:

$65.00 AUD$167.00 AUD

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The Soft Heel Cushion is a wide, flat wedge shape to be placed under both legs, to raise the heels off the mattress. Some filling can be removed to make channels for the legs to rest in, and a pommel can be built up between the legs.

The product options are:

Description Cover Material Photo Notes
Complete Product white material option This consists of the hollow-core fiber inside a white cover with a zip.
Cover Only – Black black material option This is a black material cover to go on the outside of the Complete Product, to act like a pillow case to remove for regular washing. Black is more discreet if used in a wheelchair in public.
Cover Only – Blue Waterproof This is a blue material cover to go on the outside of the Complete Product, to act like a pillow case to remove for regular washing. The material is waterproof, and the seams are heat sealed, but we do stitch the zip, so it is not a 100% sealed product.
Cover Only – White white material option This is a white material cover to go on the outside of the Complete Product, to act like a pillow case to remove for regular washing.


We recommend purchasing the Complete Product, plus at least one Cover. This way, you can remove and wash the cover only, and not the Complete Product unless it needs washing.

The full range of the Pelican Sleep System Positioning Cushions and accessories consists of:

soft wedge cusion Soft Wedge Cushion
soft leg abduction cushion Soft Leg Abduction Cushion
soft heel cushion Soft Heel Cushion
Soft Arm & Hand Cushion
soft general cushion - small Soft General Cushion – Small
soft general cushion - large Soft General Cushion – Large
soft hugging cushion Soft Hugging Cushion
soft lateral cushion Soft Lateral Cushion
soft u cushion Soft U-Shaped Cushion
soft ring cushion small Soft Ring Cushion – Small
Soft Ring Cushion – Large
soft hollow-core polyester fibre Soft Hollow-Core Polyester Fibre – A 2kg / 4.4lbs bag of spare filling
Flat Pack Board Soft Cushions Vacuum Flat Pack Board – To help pack the cushions flat in the vacuum seal bag


To Use

A Therapist should position the Cushion. They may rearrange, add, or remove filling to the Cushion to suit individual patients.

The Vacuum-Seal Bag

The Complete Product comes packed in a reusable vacuum-seal bag. By using the vacuum bag it is easier for care facilities with multiple products to store and for therapists visiting people to transport them in a car. After taking out of the bag the cushion will inflate. If a vacuum cleaner is available, the cushion can be deflated again to take back and store. Freight fees are based on the weight and the size of the packing, so by reducing the packing size the freight will be lower.

The Covers

The black and white Cushion Covers are made out of a soft, four-way stretch material that wicks perspiration away from the body. This material is often used in sportswear. A covered zip is sewn onto the material, and a flap is sewn over the zip to help protect fragile skin. The black Covers may be more discreet in public.

The blue Waterproof Covers are made from a wipeable, breathable, four-way stretch material. The seams are heat sealed, but the zip opening is stitched. Although the Cover is mostly heat sealed, we cannot say that it is a 100% heat-sealed product as it needs to be able to have the Complete Product placed inside it.

The zips have a material flap over them to protect the skin, and are normally located away from areas likely to be contaminated. Inside the zip, there is a material flap. This help prevent the filling from becoming caught in the zip.

Note: The photos showing the zips are examples only. The exact location of the zip for the range of Pelican Soft Cushions varies from product to product.

The Filling

The benefit of the Hollow-core polyester fibre is that it is possible to remove or add some of the fibre for particular pressure care and individual patient care. When removing some of the filling, the hollow-core fibre does not move or migrate, unlike micro-polystyrene beans which move to fill the gap. Polyester is also cooler and softer next to the body compared to foam or micro-polystyrene beads, and may help someone stay thermoneutral. There is no noise from the hollow-core fibre, so if a patient’s head is resting on a Cushion, it will be quiet.

We can also supply 2kg / 4.4lbs bags of the Soft Hollow-Core Polyester Fibre (sold separately) to allow you to add more filling or to fill your own cushion covers. The fibre is packed in the reusable vacuum-seal bag. After filling the empty Covers, the air can be sucked out of the bag again, to take up less storage space. The Soft Cushions Vacuum Flat Pack Board (sold separately) is available to help keep the Cushions flat when extracting air with the vacuum bag.

Alternative Bed Positioning Support Products

See all of our products to help with positioning someone in bed here.


soft arm and had cushion


Item # Details Colour
12603-COMPLETE Complete Product White
12603-C-BLACK Cover Only Black
12603-C-BLUWP Cover Only Blue Waterproof
12603-C-WHITE Cover Only White

Hand or machine wash up to 80°C/176°F. Cool tumble dry or air dry in shade. Chlorine bleach can damage the filling and covers. Usually people purchase a second cover to use like a pillow case and remove for washing regularly. If the hollow-core filling needs washing, then the entire Cushion with the filling inside can also be washed as above. Larger sized Cushions with the filling still inside may not fit in a domestic washing machine, however they can be washed by hand in a large laundry sink or bath. Hand-squeeze excess water out and air dry in shade. Note: If the internal filling becomes dislodged or misshapen during washing, it can be re-arranged by unzipping the Cushion and plumping the fibre to suit the patient’s individual requirements.

Waterproof Heat Sealed Covers can be wiped clean with a hospital grade disinfectant, or removed from the Cushion and hand or machine washed up to 80°C, then cool tumble dried or air dried.

Important: Ensure that all parts of the Cushion are completely dry before using or storing. Open the zip and place a hand inside to make sure the filling is dry.

Inspect for any cuts in the material or open seams before using. If any damage is found withdraw from use and contact Pelican Manufacturing.

When handling, transporting or storing the Vaccum Bag, ensure the bag will not be damaged by sharp objects. A small pin prick sized hole will allow air to re-enter the bag and inflate the product.

This product is designed to help with the prevention of pressure sores. Sometimes, due to the patient deteriorating, the product may become unsuitable. Continuous monitoring is necessary and alternative products may be recommended.