About Us

Service & Repairs

About Us

Our aim is to offer patients a high level of dignity, safety and well-being, as well as helping make the carers’ role easier and safer.

Pelican Manufacturing was established in 1987 to provide selected pressure care items for geriatric patients in nursing homes and hospitals. Since then we have grown and developed into an industry-leading nursing goods supplier, offering a wide and thorough range of products including manual handling, pressure care, hoist slings, theatre & post-operative care, patient dignity, aids to daily living, restraints, safety items, evacuation, fire & rescue items, physiotherapy items, medical devices, and medical and healthcare supplies.

Many items in the Pelican range have been developed following customers’ suggestions or concerns regarding aspects of health care. If you cannot see what you are looking for on our website, please contact us to discuss the query. Chances are if you are having a particular problem in a certain area, then other people are probably having exactly the same problem.

Pelicans on beach

The Pelican Fable

There is a fable that the pelican is the nursing or caring bird. The story is that the red mark at the end of the mother pelican’s beak is a blood stain, left after the mother bird had plucked her chest to feed the young on her blood when food was scarce. Possibly in reality the red mark may be due to a hormone change in the mother pelican, however the sentiment of caring is appropriate for our company and our concern to help patients and staff. We design and manufacture our products and we always consider patient’s care & dignity as well as patient & staff safety and occupational health. The pelican is the symbol of some primary schools and children’s hospitals, and the road crossing where you push a button and wait for the little green man is called a Pelican Crossing.

 

QA

Quality Assurance

Since 1995 Pelican has been an Australian Standards Quality Endorsed Company working to AS/NZS ISO 9001, Registration 5255. This is the Australian, New Zealand and International Standard, and we have been accredited by Standards Australia. with introducing new products, and providing products updates. We are dedicated and determined to continue keep helping aged and disabled people and their carers. We made the decision to achieve accreditation as an indication of our commitment to run a Quality Endorsed Company. If at any time you are not happy about the quality of our products or service, please advise us, so any problem can be quickly rectified, as we wish to maintain a high standard. If you purchase any goods and find they are not suitable, provided that the items are not soiled and are ready for resale, we will credit, in full, the invoice value of the goods returned.

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International Patents & Designs

We maintain an extremely high level of quality in accordance with International Standard AS/NZS ISO 9001 and our patented items are internationally recognised.

 

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A Family Owned and Operated Business

Pelican was started by John Bromberger in 1987. At the time manual handling training was non-existent in hospitals or nursing homes, and John was considered an educator and motivator to increase awareness, reduce staff injuries, and increase patient comfort and safety. This hands-on experience and excellent industry reputation has been vital in developing new products – a theme which still runs through the company today. A big advantage we believe we have over our competition is that, being a family business, we can move quickly with introducing new products, and providing product updates. We are dedicated and determined to continue keep helping aged and disabled people and their carers.

Australian Made

Quality Australian-Made Products

To ensure quality and demonstrate commitment, all of our products are made in Australia.

 

 

Carer

We Employee Ex-Carers

Understanding our customer’s specialised needs requires special caring knowledge. We employee ex-carers who have worked with both Pelican products and competitor’s products in aged care and hospitals. Although we know our products very well, we don’t know the setting they will be used in, and the person’s abilities and disabilities, but we will try to give the best advice as we can.

 

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ATSA Member

Pelican is a member of the Assistive Technology Suppliers of Australia – the leading industry body representing the views and aspirations of assistive technology suppliers across Australasia.

 

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GS1 National Product Catalogue (NPC)

Pelican has products registered in the Australian GS1 National Product Catalogue (NPC) for healthcare.

 

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NDIS

We are a Registered Provider for Australia’s NDIS. We can submit Service Bookings for Consumables and Assistive Technology Category 1 products, and we can deal with either therapists or directly with Participants. Registration # 4050014543.

 

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Following our Facebook page is a great we to stay in touch. We post information on new products, special custom-made products, and other industry-relevant information.

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