We have been a supplier to the NDIS since it’s inception.
Our shopping cart has the follow payment options. When selected, you will be asked for certain NDIS related details for us to process your order.
- Charge via and NDIS Plan Manager
- When you select this option, we will email the Plan Manager the order details. The Plan Manager usually asks for an invoice, which we also send to them. Once paid, we dispatch the order.
- As of 2026, this system is changing slightly for some participants, whereby the Plan Manager is asking us to dispatch the goods before paying the invoice. We’re happy to follow the protocol of the Plan Manager.
- Charge via the NDIS Portal (Agency / NDIS Managed)
- When you select this option, we will log into the NDIS portal to create what we need to to get the order moving. Previously this has been to create a Service Booking and Payment Request. As of 2026, under the PACE system, this is changing, whereby we create a Bulk Payment Upload and wait for confirmation of payment, before sending out the order.
If you are Self-Managed, you can use the Credit / Debit Card payment option.