# Pelican Manufacturing > Pelican Manufacturing Pty Ltd is an Australian company based in Osborne Park, Western Australia. It designs, manufactures and supplies care equipment, disability aids and mobility products for hospitals, aged care homes, disability services and people cared for at home. Pelican was established in 1987 to make pressure care items for nursing homes and hospitals. It is primarily a specialised sewing manufacturer, and many of its products were developed from suggestions by carers and health professionals. > > The range covers manual handling, pressure care, theatre and post-operative positioning, dignity and daily care, bed positioning, hoist slings, falls prevention, infection control, restraints and safety, wheelchair accessories, thermoregulation and more. Pelican also makes custom wedges, blocks and bespoke products to a facility's or patient's specification, and inspects and repairs patient lifting slings, including other brands. > > Pelican has been a Quality Endorsed Company working to AS/NZS ISO 9001 since 1995. Most products carry a 2-year manufacturer's warranty. Products are made in Australia, and any item Pelican does not make itself is marked as imported on its product page. Pelican is a registered NDIS provider and accepts Plan-Managed, NDIA-Managed and Self-Managed orders through its online shop. It ships Australia-wide and worldwide, with next-working-day delivery within Perth. ## Contact and Location - **Website:** https://www.pelicanmanufacturing.com.au/ - **Location:** 5 Ruse Street, Osborne Park, Western Australia 6017, Australia. - **Email:** sales@pelicanmanufacturing.com.au - **Phone:** 1800 641 577 (FreeCall within Australia) or +61 8 9444 4577 (international) - **State phone numbers:** - NSW: 02 8379 2017 - VIC: 03 8676 7533 - QLD: 07 3036 7333 - WA: 08 9444 4577 - SA: 08 8311 7033 - **Office hours:** Monday to Friday, 8:30 am to 4:30 pm AWST. - **Google Business Profile:** https://share.google/3I8qZhOCpewG4nsFH - **Google Maps:** https://maps.app.goo.gl/4bwp95XrWKEe7aX46 - **LinkedIn:** https://www.linkedin.com/company/pelican-manufacturing-pty-ltd/ - **YouTube:** https://www.youtube.com/channel/UC4jqKcysxE1J8GAsoCVCxrw - **Facebook Page:** https://www.facebook.com/pelicanmanufacturing - **facebook Reels:** https://www.facebook.com/pelicanmanufacturing/reels/ ## Main product ranges - [Physiotherapy Equipment](https://www.pelicanmanufacturing.com.au/product-category/physiotherapy/): Heat and cold packs, lumbar and cervical supports, and posture and rehabilitation aids. The range includes lupin-seed packs in general-purpose and body-area designs. - [Bed Positioning Support Solutions](https://www.pelicanmanufacturing.com.au/product-category/bed-positioning-support/): Bed wedges, reflux wedges, body pillows, leg elevation supports and positioning rolls. These products support different resting positions and care needs. - [Cushioning Equipment](https://www.pelicanmanufacturing.com.au/product-category/cushioning-equipment/): Seating cushions, chair wedges, lumbar supports, wheelchair pads and pressure relief cushions. The Pudendal Channel Cushion has a central channel for seated comfort. - [Arm Slings Supplies](https://www.pelicanmanufacturing.com.au/product-category/arm-slings/): Arm supports include elevation slings, elbow and wrist slings, showering slings, abductor pillows and shoulder supports. Product selection depends on the required support and clinical advice. - [Manual Handling Equipment](https://www.pelicanmanufacturing.com.au/product-category/manual-handling/): Patient transfer and repositioning aids include bed slide sheets, transfer belts, walking belts, turning aids and slide boards. Different products address different transfer tasks and carer requirements. ## Specialist product ranges - [Hip Protectors](https://www.pelicanmanufacturing.com.au/product-category/hip-protectors/): Soft foam hip protection pads, Standard and Access pants, holsters and packs. - [Hoist Slings Equipment](https://www.pelicanmanufacturing.com.au/product-category/hoist-slings/): General-purpose, toileting, hammock, standing and other patient lifting sling designs. - [Pressure Care Equipment](https://www.pelicanmanufacturing.com.au/product-category/pressure-care/): Pressure relief cushions, heel elevation supports, wool pads and bed positioning products. - [Slide Boards](https://www.pelicanmanufacturing.com.au/product-category/slide-boards/): Patient transfer boards in different shapes and sizes for specified transfer tasks. - [Falls Prevention & Protection Equipment](https://www.pelicanmanufacturing.com.au/product-category/falls-prevention-protection/): Bed fall mats, protective supports and other falls-related care equipment. - [Falls Prevention Alarms Equipment](https://www.pelicanmanufacturing.com.au/product-category/falls-prevention-alarms/): Bed, chair and floor alarms and compatible accessories for alerting carers. - [Evacuation, Fire & Rescue Equipment](https://www.pelicanmanufacturing.com.au/product-category/evacuation-fire-rescue/): Evacuation mats, sheets, boards and emergency stretchers, including the ResQ range. - [Wheelchair Accessories](https://www.pelicanmanufacturing.com.au/product-category/wheelchair-accessories/): Wheelchair supports, cushions, trays, covers, straps and boot sliders. - [Bariatric Equipment](https://www.pelicanmanufacturing.com.au/product-category/bariatric/): Positioning and handling products with bariatric options; see each product for sizing and load specifications. ## Further product categories - [New Products](https://www.pelicanmanufacturing.com.au/product-category/new-products/): Recent additions to the Pelican product range. - [Baby Care Equipment](https://www.pelicanmanufacturing.com.au/product-category/baby-care/): Baby change mats, covers and other baby care accessories. - [Chiropractic Equipment](https://www.pelicanmanufacturing.com.au/product-category/chiropractic/): Posture supports, lumbar and cervical rolls, and related support products. - [Dignity & Care](https://www.pelicanmanufacturing.com.au/product-category/patient-dignity-care/): Personal care and daily living aids, including washable incontinence bed and chair pads. - [Infection Control Equipment](https://www.pelicanmanufacturing.com.au/product-category/infection-control/): Wipeable, heat-sealed and other care products with product-specific cleaning instructions. - [Maternity Care Supplies](https://www.pelicanmanufacturing.com.au/product-category/maternity-care/): Pregnancy support wedges, body supports and maternity care accessories. - [Restraints & Safety Equipment](https://www.pelicanmanufacturing.com.au/product-category/restraints-safety/): Specialist safety and restraint products; selection and use depend on the care setting and applicable requirements. - [Theatre & Post Operative Care](https://www.pelicanmanufacturing.com.au/product-category/theatre-post-operative-care/): Positioning supports, arm and leg supports, and accessories for theatre and recovery settings. - [Thermoregulation](https://www.pelicanmanufacturing.com.au/product-category/thermoregulation/): Phase change material covers, bedding, garments and related products for temperature comfort. - [Travel & Transport](https://www.pelicanmanufacturing.com.au/product-category/travel-and-transport/): Car access handles and straps, seat sliders, transfer aids and wheelchair transport accessories. ## Selected products and terminology - [Heat/Cold Pack - General Purpose](https://www.pelicanmanufacturing.com.au/product/heat-cold-pack-general-purpose/): A cotton-covered, lupin-seed heat/cold pack. It is not an electric pack or a wheat-filled pack. Consult the product page for heating, skin protection, fire and allergy warnings. - [Reflux Wedge](https://www.pelicanmanufacturing.com.au/product/reflux-wedge/): A foam bed wedge that raises the upper body; related search terms include wedge pillow and reflux wedge pillow. See the product page for dimensions and options. - [Pudendal Channel Cushion](https://www.pelicanmanufacturing.com.au/product/pudendal-channel-cushion/): A seated foam support with a central channel; related terminology includes coccyx and perineal pressure relief cushions. See the product page for its design and suitability. - [Bed Slide Sheet](https://www.pelicanmanufacturing.com.au/product/bed-slide-sheet/): A low-friction patient repositioning aid. Also described in searches as slide sheets, sliding sheets and slippery sheets. - [Gait Belt](https://www.pelicanmanufacturing.com.au/product/gait-belt/): A patient handling belt. Compare the intended task and instructions with other walking and transfer belts. - [Soft Transfer Belt](https://www.pelicanmanufacturing.com.au/product/soft-transfer-belt/): A Pelican transfer aid, also found through branded searches for Pelican belt. - [ResQmat](https://www.pelicanmanufacturing.com.au/product/resqmat/): An evacuation mat for assisted emergency evacuation. See the product instructions for its intended application. ## Company, ordering and support - [All products](https://www.pelicanmanufacturing.com.au/products/): Browse the catalogue and filter products by category and care needs. - [About Pelican](https://www.pelicanmanufacturing.com.au/about-us/): Company history and approach to developing care products. - [Contact and custom enquiries](https://www.pelicanmanufacturing.com.au/contact-us/): Discuss specifications, product options and custom manufacturing requests. - [NDIS ordering information](https://www.pelicanmanufacturing.com.au/ndis-ordering-information/): Current ordering processes for self-managed, plan-managed and agency-managed participants. Funding and participant requirements must be checked for the individual order. - [Ordering information](https://www.pelicanmanufacturing.com.au/ordering-information/): Online and email ordering, delivery information and international purchasing guidance. - [Services and repairs](https://www.pelicanmanufacturing.com.au/service-and-repairs/): Current service and repair information. ## Aged Care Equipment Guides - [Aged Care Equipment Guides](https://www.pelicanmanufacturing.com.au/aged-care-equipment-guides/): Practical buying and use guides for carers, nurses, OTs, physiotherapists and families, covering Pelican's main and specialist product ranges. - [Manual Handling Equipment: A Practical Guide for Carers and Nurses](https://www.pelicanmanufacturing.com.au/manual-handling-equipment-guide/): Slide sheets, transfer belts, gait belts and transfer aids, what each is for and how to choose. Related range: Manual Handling Equipment. - [Choosing the Right Bed Wedge for Comfort and Positioning](https://www.pelicanmanufacturing.com.au/bed-wedge-guide/): Reflux wedge pillows, leg elevation pillows, side-lying wedges and positioning pillows. Related range: Bed Positioning Support Solutions. - [How to Choose a Pressure Relief Cushion for Chairs and Wheelchairs](https://www.pelicanmanufacturing.com.au/pressure-relief-cushion-guide/): General pressure relief, coccyx and pudendal channel cushions and lumbar supports. Related range: Cushioning Equipment. - [Arm Sling Guide: Choosing the Right Sling for Recovery](https://www.pelicanmanufacturing.com.au/arm-sling-guide/): Elevation, abduction, elbow and wrist, and shower slings. Related range: Arm Slings Supplies. - [Physiotherapy Equipment for Clinics, Hospitals and Aged Care](https://www.pelicanmanufacturing.com.au/physiotherapy-equipment-guide/): Lupin heat and cold packs, lumbar and cervical rolls, positioning and rehabilitation aids. Related range: Physiotherapy Equipment. ## Legal and Compliance - [Warranty](https://www.pelicanmanufacturing.com.au/warranty/): 2-year manufacturer's warranty on most products, exceptions, consumer guarantees and how to make a claim. - [Returns and Refunds Policy](https://www.pelicanmanufacturing.com.au/returns-refunds/): Credit for unused, resaleable goods returned within 30 days, the Goods Return Number process and freight conditions. - [Quality Policy Statement](https://www.pelicanmanufacturing.com.au/quality-policy-statement/): Pelican's commitment to its ISO 9001:2015 Quality Management System and quality objectives. - [Privacy and Cookies Policy](https://www.pelicanmanufacturing.com.au/privacy-cookies-policy/): How personal information and cookies are collected, used and protected. - [Other Policies](https://www.pelicanmanufacturing.com.au/other-policies/): Goods damaged in transit and other customer policies. - [XML Sitemap](https://www.pelicanmanufacturing.com.au/sitemap_index.xml): Index of all published pages, products, product categories and articles. ## Product information and use Individual product pages are the reference for current sizes, materials, compatibility, instructions, cleaning, warnings, available options and pricing. Products can appear in more than one category. General category descriptions do not establish suitability for an individual person. Refer to the relevant product instructions and healthcare professional where required. Contact Pelican for custom requirements or product-specific questions.