“Received the slide pads and have fitted it to the passenger front seat. My good wife says it works very easy for her and far better than the swivel cushion. I like the way the fabric is orientated to provide slippery assist and then 90 degree orientation to resist forward movement. Because of the problems with the swivel cushion we then looked at getting an after market front seat fitted to a swivel base but when the associated costs with so many approvals, insurance, registration, etc coming to approx $14,000 we decided to keep looking and eventually discovered your web site. So the car seat slide has saved us a lot of money and been far quicker by many weeks.”
Anonymous, ACT
“I received my boot slider and it was all that I had hoped for. Thank you so much for your help and patience.”
Lula Pratt, Lousianna, USA
“The entire process of ordering the Wheelchair Boot Slider was easy with great customer service response time. I was unsure about ordering this device without seeing one first-hand, and with it coming from Australia to the US. The freight/shipping time was good, about 4 weeks. The pictures of the device do not do it justice. The device itself is so simple to use. Simply place the mat in your car (I have a Toyota Highlander SUV), roll the wheelchair into place, secure it , grab the handles, and lift and slide. This Wheelchair Boot Slider has saved my back from lifting and saved damage to my SUV . I am very pleased with the Pelican Wheelchair Boot Slider , and very glad that I bought it. I’ve had several people in doctors office parking lots ask me where I purchased it. Great product!!!!”
Denise Burnett – Arkansas, USA
“Over many years I was SO grateful to know about your great equipment & that if someone wanted to suggest an item you were open to discussion. I have been a Director of Nursing in 3 Aged Care homes in NSW & just want to say a big Thankyou for your Customer service, great quick delivery from WA to NSW & thank you for being leaders in equipment for the frail aged. I will know where to come to if I need anything in the future “
Elizabeth Lewis, New South Wales
“Thank you for your prompt attention to my order. I didn’t expect delivery would be so swift but it arrived about an hour ago (I only ordered it late yesterday afternoon). Thanks once again for your efficient service.”
Catherine Neave, New South Wales
“Great company. Great brand. Great reputation for quality and diversity of product. Specialist niche service provider. Very helpful for aged care sector.”
Anonymous
“Promptness of the delivery to the Eastern States regional area was phenomenal. Thank you. It made me wonder if I had ordered twice.”
Brigid Lovemore
“Thank you so much Carol and pelican team you have done a beautiful job on my slipsheet. What a fantastic company you should all be very proud of yourselves. Made so quickly and delivered at the blink of an eye. I wish you every success. Kindest regard.”
Leeanne Cumming
“Our thanks for the Stocking Slider we ordered yesterday. It arrived this morning at 10am. Your company delivers a fabulous service. I am very grateful and will be a returning customer.”
Anne Eldridge – Mitcham, Victoria
“Looking to purchase a new physio comfort back brace as my current one is 10 years old and still in excellent condition despite wearing it 3 or 4 times per week which shows the quality of your product. I need a new brace as I have lost quite a bit of weight and feel the current one does not give me the support it once did. I have had 4 Pelican back related products since my first of many operations over past 30 years and keep returning as you guys are the best in the business.”
Tom Christo
“I think it’s great that you guys think out of the box and keep looking for solutions for hard to solve issues.”
Neville Binet – Amana Living
“Good morning the team at Pelican. We often purchase items from your company. After just waiting 10mins on several occasions just to get through to an operator, of another organisation, to discuss incorrect accounts going back over six months, your delivery of foam wedges and T Rolls arrived. I would just like to comment on how well organised and efficient your company is. To place an order one day, receive it the next and for it to be correct! I have also found your staff to be knowledgeable and helpful with products and it seems your items are never out of stock. It really is a breath of fresh air to receive such great service all round. Thank you.”
Glenda Kirkman – The Residency, Northam, Western Australia
“I am very Happy with my Kyphosis Pad. It is easy to wear and very comfortable. It gives me just the right amount of cushion to prevent pain when I sit and lean back in hard back chairs and in my car. ”
Anonymous, USA
“The products that I do use are great and at a very competitive price. Your new website is much better to navigate.”
Anonymous
“I like to recommend Pelican to clients as I know they’ll get prompt and efficient service with quality helpful products.”
From an anonymous survey
“I bought this sheet many years ago for my daughter, who has Cerebral Palsy. I love it! It is the best sheet that I have ever seen, for turning her in her bed. Other nursing staff have also commented on how great it is.”
Anita Scott, Ontario, Canada
“I was recently talking to my staff about how quick, efficient and the good quality products available from Pelican. After a recent order staff at Pelican rang to make sure the delivery had arrived and I was happy with the product. Pelican Staff have always been pleasant and helpful”
Steve Morrow – Adelene Retirement Village, New South Wales
“My father has been wearing your Foam Heel & Elbow Pads – Covered for over 18 months now & I believe that it has saved his feet and legs. Thank you.”
Les – New South Wales
“Thank you very , very much for your brilliant service. The Slide Sheets arrived by courier yesterday and I’m absolutely in awe of the amazing service you folk provide. Thank you, thank you.”
Customer requested to be anonymous
“The DVD’s arrived and are great in giving carers the know-how on product use. I will certainly recommend Pelican to others.”
Noelene Steinmann – Educare Training Institute Australsia Pty Ltd, Queensland
“I just want to say a huge thank you to you and your staff for making this order for a Pelican Wheelchair boot slider happen so quickly. I have today learned that it will be in transit by the morning to us here in Brisbane. That’s fantastic service. Please thank the staff involved.”
Emma Dowden, Queensland
“Reporting back – I LOVE my new mattress! The way it gives for the hips and shoulders, but still provides support, just so comfortable. It’s the perfect alternative to latex rubber. Thank you for all the comfortable nights’ sleep in different places I’ll be having for years.”
Suchita, Western Australia
“I want to let you know that the Wheelchair Boot Slider enables me to load and unload my EZ Lite Cruiser power chair into the back of my Hyundai Tucson independently. I’m 71 years old and not in the best physical shape. The motors of the chair are removable which lightens the load but I did practice with the motors in place and while a little more difficult, I was able to load it with the slider. I always appreciate help when available, but I’m glad to know I can do it if necessary. Thank you so much for the communication and assistance you provided while I was trying to evaluate the product to see if it would work for me. The YouTube video was very helpful, as well.”
Satisfied customer, Deborah McElhannon, Shelbyville, Kentucky, USA
“Customer service and turnaround time are excellent. I’ve received valuable assistance in solving unusual problems.”
Anonymous
“Always prompt on deliveries. Order one day and arrives the next. very easy to deal with.”
David Wenham, Star of the Seas Home for the Aged, South Australia
“I have used your company for many years. My company is based in Tasmania and I must say it has always been very easy to deal with you and your product is delivered in an extremely timely manner. The staff at the end of the phone have always been professional, friendly and extremely helpful.”
From an anonymous survey
“Just a note to let you know my sister’s order arrived today – a day early. We are so very grateful- she might get some comfortable sleep now. Thank you so much for your wonderful communication and excellent service.”
Rosemary Walker, Queensland
“Thank you so much for the aged care equipment. I couldn’t believe how quickly it got here.”
Julie Hailstone – Hornsby Ku-Ring-Gai Community College, New South Wales
“Thank you very much for fast response, fast shipping, and a good item.”
Nishizono Tsuyako – New South Wales
“Excellent website with very useful practical products”.
Lauren Woodford – The Queens Elizabeth Hospital, Adelaide, South Australia
“Just a quick note to say Thank You for your excellent service. I couldn’t believe that after sending an email to you at 4:20pm SA time on Wednesday, that the correct items arrived around 10am the next day.”
Bryan, Homecare Equipment Services (Adelaide), South Australia